As a follow up to our previous paper on the Business Case for Microinsurance-only Multinational Intermediaries (see MILK Brief #19, January 2013), the MicroInsurance Centre’s MILK Project team conducted a series of interviews with key management of multinational microinsurance intermediaries to try to answer some of the outstanding questions raised in the first paper. This Q&A with Richard Leftley of MicroEnsure is the first of five interviews, culminating in a final short paper that brings together the lessons we have learned regarding the business case for microinsurance intermediaries. 

In this short interview, MILK and Richard discuss MicroEnsure's role as a microinsurance intermediary, its work with distribution through mobile phone operators, and the move from reliance on donor-funding to operating a sustainable business model. MicroEnsure’s financial highlights from 2008-2013 are provided.