As a follow up to our previous paper on the Business Case for Microinsurance-only Multinational Intermediaries (see MILK Brief #19, January 2013), the MicroInsurance Centre’s MILK Project team conducted a series of interviews with key management of multinational microinsurance intermediaries to try to answer some of the outstanding questions raised in the first paper. This Q&A with Jose Luis Contreras of Aon Bolivia is the third of four interviews, culminating in a final short paper that brings together the lessons we have learned regarding the business case for microinsurance intermediaries. 

In this short interview, MILK and Jose Luis discuss how Aon Bolivia leveraged its position in the market and gained a profitable position within several years of entry into the market. Aon Bolivia’s financial highlights from 2008-2011 are provided.