About Us

Who We Are

The MicroInsurance Centre at Milliman is a consulting firm dedicated to generating access to valuable risk management solutions to 3 billion low-income people across the globe. We accomplish this by working with regulated insurers and appropriate intermediaries who can efficiently provide simple, market-responsive microinsurance products. Our clients include multinational and domestic commercial insurers, foundations, bilateral and multilateral development agencies, regulators, non-governmental organizations (NGOs), and others. These organizations work with us to ensure the best potential for success with their microinsurance activities.

Our work covers various aspects of microinsurance product development, research, and advocacy and is guided by our four core philosophies : simple, understood, accessible, valuable, efficient (SUAVE) microinsurance, the “Magical Balance,” local capacity building, and evolution of products; all of these have been built from years of experience with dozens of microinsurance programs across the globe. The ultimate goal is to create SUAVE microinsurance products and risk management solutions with value for clients, which represent a business case (e.g., are sustainable) for the insurer and distribution channel. We strongly believe that without good insurance the cycle of poverty continues and sustainable development is not possible.

Our team has implemented microinsurance activities in over 70 countries during the last 20 years. To complete the wide variety of projects carried out by the MicroInsurance Centre at Milliman, we also work with a number of exceptional consultants. Our teams handle the project management, accounting, and consultant involvement for all projects. All firm activities are led by managing director Michael J. McCord.

Milliman and the MicroInsurance Centre

Milliman is among the world’s largest providers of actuarial and related products and services. The firm has consulting practices in healthcare, property & casualty insurance, life insurance and financial services, and employee benefits. Founded in 1947, Milliman is an independent firm with offices in major cities around the globe. In September 2017, Milliman joined forces with the MicroInsurance Centre to generate greater access to microinsurance products worldwide.

For further information, visit milliman.com.

Our guiding philosophies

Throughout all consulting work, the MicroInsurance Centre at Milliman is guided by five core philosophies


         The most successful microinsurance products are SUAVE: Simple, Understood, Accessible,Valuable, and Efficient. We work with institutions to ensure that each of their products has these critical “SUAVE” characteristics.

The Magical Balance

         This philosophy recognizes that there must be value on both ends of the value chain: there should be long-term, reasonable profit for insurers and distributors on
         one end, and a product that provides clear value for low-income customers on the other.

Evolution of products

         We believe in the evolution of products according to the needs of the low-income customers, with frequent improvement, innovations, and new offerings.

Local capacity

         As consultants we seek to support the development of local capacity; we are committed to transferring skills to our partners in a way that they can continue the microinsurance evolution without continually requiring consultant assistance.

A holistic view of risk

         We believe insurance is one component of a broader risk management approach that is necessary for low-income populations to successfully manage their financial risks.



Quote of the Day

"With a good reputation, word of mouth will ensure the increase in the size of the pool." -- Sabbir Patel | ICMIF

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1045 N Lynndale Drive
Suite 2E
Appleton, WI 54914
(920) 257-2179